Posted by Nessco's Freight Auditing Professional in Small Parcel Audit Services, on October 19th, 2015
Yes – you read that correctly! Small parcel shipping carriers have been marketing and advertising a “Money Back Guarantee” policy for the last 15-20 years, promising full refunds for late deliveries from FedEx and UPS. Unfortunately, the process used to determine whether or not packages are refund-eligible is extremely inefficient.
Monitoring every shipment, auditing every invoice, and submitting requests for refunds is extremely cumbersome and time-consuming. Consequently, customers at best will only file refund requests for less than 1% of late deliveries, and will even then get denied a percentage of those requests for a number of exceptions that they are unaware about.
Nessco Freight Auditing provides a comprehensive full service refund solution without any upfront fees, requisite software, or interruption to company operations. Nessco tracks all shipments, audits every invoice thoroughly, both electronically and manually, monitors all shipping activity, and submits requests for refunds to the carrier for all late deliveries and erroneous charges.
Nessco does not get paid unless we earn you refunds! By using our services, you will be collecting “found money” that you never knew you deserved or even existed. Once we have successfully obtained refunds, we only invoice our clients a reasonable percentage of what has already been confirmed as obtained in refunds through our services from the shipping carrier.
This is how our servicing and pricing works:
It is estimated that over a million packages are delivered late to their destinations, or even not at all, every day! This can translate to over $7,000,000 of unclaimed refunds each day!
Nessco Freight Auditing provides small package parcel audits on FedEx and UPS shipments. We track every shipment, audit every shipping charge, and process all refund claims directly with the carrier. Nessco has the innovative tools and years of experience to recover the highest possible rate of return to our clients. We are currently generating an average of 5-15% savings on every carrier invoice for our client base, resulting from our parcel audit services, and commonly collect refunds on a list of carrier failures. Our auditing services include:
Freight Auditing has a 15-day window to claim refunds for late deliveries from FedEx and UPS. With the 15-day limit to file claims, the carriers have essentially tied most shippers’ hands from obtaining refunds and adjustments. Call us today to sign up for our Freight Auditing services!